The click farms

How fake Facebook likes, Twitter followers mislead consumers

How much do you like courgettes? According to one Facebook page devoted to them, hundreds of people find them delightful enough to click the "like" button – even with dozens of other pages about courgettes to choose from.
There's just one problem: the liking was fake, done by a team of low-paid workers in Dhaka, Bangladesh, whose boss demanded just $15 per thousand "likes" at his "click farm". Workers punching the keys might be on a three-shift system, and be paid as little as $120 a year.
The ease with which a humble vegetable could win approval calls into question the basis on which many modern companies measure success online – through Facebook likes, YouTube video views and Twitter followers.
Channel 4's Dispatches programme revealed the extent to which click farms risk eroding user confidence in what had looked like an objective measure of social online approval.
The disclosures could hurt Facebook as it tries to persuade firms away from advertising on Google and to use its own targeted advertising, and to chase likes as a measure of approval.
That particular Facebook page on courgettes was set up by the programme makers to demonstrate how click farms can give web properties spurious popularity.
Dispatches found one boss in Bangladesh who boasted of being "king of Facebook" for his ability to create accounts and then use them to create hundreds or thousands of fake likes.
Click farms have become a growing challenge for companies which rely on social media measurements – meant to indicate approval by real users – to estimate the popularity of their products.
For the workers, though, it is miserable work, sitting at screens in dingy rooms facing a blank wall, with windows covered by bars, and sometimes working through the night. For that, they could have to generate 1,000 likes or follow 1,000 people on Twitter to earn a single US dollar.
Dhaka-registered Shareyt.com, meanwhile, claims to act as a middleman to connect companies seeking to boost their profile on Facebook, Twitter, Google +1, LinkedIn and YouTube.

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The click farms

How fake Facebook likes, Twitter followers mislead consumers

How much do you like courgettes? According to one Facebook page devoted to them, hundreds of people find them delightful enough to click the "like" button – even with dozens of other pages about courgettes to choose from.
There's just one problem: the liking was fake, done by a team of low-paid workers in Dhaka, Bangladesh, whose boss demanded just $15 per thousand "likes" at his "click farm". Workers punching the keys might be on a three-shift system, and be paid as little as $120 a year.
The ease with which a humble vegetable could win approval calls into question the basis on which many modern companies measure success online – through Facebook likes, YouTube video views and Twitter followers.
Channel 4's Dispatches programme revealed the extent to which click farms risk eroding user confidence in what had looked like an objective measure of social online approval.
The disclosures could hurt Facebook as it tries to persuade firms away from advertising on Google and to use its own targeted advertising, and to chase likes as a measure of approval.
That particular Facebook page on courgettes was set up by the programme makers to demonstrate how click farms can give web properties spurious popularity.
Dispatches found one boss in Bangladesh who boasted of being "king of Facebook" for his ability to create accounts and then use them to create hundreds or thousands of fake likes.
Click farms have become a growing challenge for companies which rely on social media measurements – meant to indicate approval by real users – to estimate the popularity of their products.
For the workers, though, it is miserable work, sitting at screens in dingy rooms facing a blank wall, with windows covered by bars, and sometimes working through the night. For that, they could have to generate 1,000 likes or follow 1,000 people on Twitter to earn a single US dollar.
Dhaka-registered Shareyt.com, meanwhile, claims to act as a middleman to connect companies seeking to boost their profile on Facebook, Twitter, Google +1, LinkedIn and YouTube.

Comments