The National Board of Revenue (NBR) has launched a hotline, 16134, providing services related to an Automated System for Customs Data (Asycuda) and customs.

The Asycuda of the United Nations Conference on Trade and Development (UNCTAD) is an integrated customs management system for international trade and transport operations in a modern automated environment.

Through this hotline, any stakeholder can get information, suggestions and regulatory orders from the NBR.

The hotline will be available from May 15 this year on every working day from 9:00am to 5:00pm and it will cost the regular call charge, said the NBR in an order.

To ease the export and import process, Asycuda world system is used in six customs houses, 26 customs station, 20 off-docks and export processing zones.

Customs offices, port authorities, Bangladesh Bank, Sonali Bank, Bangladesh Biman, shipping agents, clearing and forwarding agents and commercial banks are regular users of the Asycuda, said the NBR.