Brac Bank has become the first bank in Bangladesh to introduce a toll-free number at call centres.

Customers can now dial toll-free 08 0000 16221 from any mobile number round the clock without any charge.

"This toll-free number is the latest addition to our call centre capability that will bring more convenience to the customers," said Nazmur Rahim, head of alternate banking channels.

The call centre provides faster services and delivers a delightful banking experience to the bank's 13 lakh customers and handles as high as 2.50 lakh calls in a month.