Guardian Life settles Tk 129cr in insurance claims in Q1

Guardian Life Insurance Limited has settled insurance claims amounting to approximately Tk 129 crore during the first quarter (Q1) of 2025.
According to a press release, of the total settlement, death insurance claims accounted for Tk 77 crore, health-related claims totalled Tk 39 crore, while policy maturity and other claims comprised approximately Tk 13 crore.
One of Guardian Life's core priorities is the prompt settlement of claims. Demonstrating this commitment, 95 percent of claims were settled within just three working days during the previous quarter.
Additionally, the company is currently providing insurance services to employees of over 450 local and multinational organisations. In Q1 2025, leading telecom operator Robi and several other prominent companies partnered with Guardian Life for corporate insurance solutions.
The insurer has now brought more than 12.6 million people under its insurance coverage and continues to work actively to extend coverage to an even larger portion of the population.
Sheikh Rakibul Karim, additional managing director and acting chief executive officer of the life insurer, remarked, "We are working to make insurance services accessible to all. Our aim is to build customer trust through transparency and accountability in this sector."
"As a reflection of this commitment, we are ensuring claim settlements within just three working days," he added.
Customers are also benefiting from Guardian Life's 24/7 helpline service (16622).
In line with evolving customer expectations, the insurer has introduced additional services, including chatbot support and telemedicine facilities.
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