Business

Grameenphone launches digital self-care channel

Yasir Azman, chief marketing officer of Grameenphone, attends the launch of MyGP, a digital self-care channel of the mobile operator, at the Westin Dhaka yesterday. Photo: Grameenphone

Grameenphone yesterday launched MyGP application to help its customers access all services, offers, bonus and rewards of the telecom operator from a single digital self-care channel.

The app, which is now available for downloads in Google Play and Apple Store, was launched at a programme at the Westin Dhaka.

Regular data charge will be applicable for download and usage of the app, the operator said in a statement.

The app can also be used offline, but real time information will not be updated without internet connection, according to the statement.

Both prepaid and postpaid customers can use the app. A user's current bill, usage, remaining data, call rates, STAR status and offers will be shown in the top of the dashboard.

With Grameenphone's internet, users will be automatically logged in; but if they are on Wi-Fi, they need to log in using a Connect ID, which is the login solution of Telenor. If a user changes his/her handset, they have to re-install the app on the new device.

"MyGP has an ambition to give its users a unique one-stop solution that will enable them to access all GP services and avail all offers," Yasir Azman, Grameenphone's chief marketing officer, said at the event.

"Being a digital service provider, Grameenphone is committed to ensure that its users stay connected with all GP services."

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Grameenphone launches digital self-care channel

Yasir Azman, chief marketing officer of Grameenphone, attends the launch of MyGP, a digital self-care channel of the mobile operator, at the Westin Dhaka yesterday. Photo: Grameenphone

Grameenphone yesterday launched MyGP application to help its customers access all services, offers, bonus and rewards of the telecom operator from a single digital self-care channel.

The app, which is now available for downloads in Google Play and Apple Store, was launched at a programme at the Westin Dhaka.

Regular data charge will be applicable for download and usage of the app, the operator said in a statement.

The app can also be used offline, but real time information will not be updated without internet connection, according to the statement.

Both prepaid and postpaid customers can use the app. A user's current bill, usage, remaining data, call rates, STAR status and offers will be shown in the top of the dashboard.

With Grameenphone's internet, users will be automatically logged in; but if they are on Wi-Fi, they need to log in using a Connect ID, which is the login solution of Telenor. If a user changes his/her handset, they have to re-install the app on the new device.

"MyGP has an ambition to give its users a unique one-stop solution that will enable them to access all GP services and avail all offers," Yasir Azman, Grameenphone's chief marketing officer, said at the event.

"Being a digital service provider, Grameenphone is committed to ensure that its users stay connected with all GP services."

Comments